Privacy policy

Privacy Policy

Effective Date: January 1st, 2021

Welcome to Fractal Visions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data. By using our services, you consent to the practices described in this policy.

1. Information Collection

Initial User Profile Setup: When you create an account or user profile on our platform, we may collect the following types of personal information, which may include but is not limited to:

  • Name
  • Email address
  • Username and password
  • Profile picture
  • Contact information
  • Wallet Address

Third-Party Websites: Our website may contain links to third-party websites or services that have their own policies regarding data collection. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these websites before providing any personal information.

2. Use of Information

We may use the collected data for various purposes, including but not limited to:

  • Order processing and fulfillment
  • Providing customer support and responding to inquiries
  • Sending marketing communications, updates, and promotional offers
  • Analyzing user behavior to improve our services
  • Complying with legal obligations

3. Data Sharing

We may share your data with third parties under the following circumstances:

  • With service providers and business partners who assist us in delivering our services.
  • To comply with legal requirements or respond to legal requests.
  • In connection with mergers, acquisitions, or business transfers.
  • With your consent for specific purposes.

4. Data Security

We take the security of your data seriously and implement reasonable security measures, including encryption, access controls, and utilizing a decentralized file storage system, to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We will retain your data only for as long as necessary for the purposes outlined in this policy or as required by applicable laws. Some data may be retained for legal or operational purposes even after you close your account.

6. User Rights

You have certain rights regarding your data, including the right to:

  • Access and review your personal information.
  • Correct inaccuracies in your data.
  • Request deletion of your data (subject to legal requirements).
  • Opt-out of certain data processing activities, such as marketing communications.

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in the "Contact Information" section below.

7. Cookies and Tracking

We may use cookies and other tracking technologies to enhance your user experience. You can manage or opt out of these technologies by adjusting your browser settings. Please refer to our Cookie Policy for more details.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Effective Date" at the top of this policy will be revised accordingly. We may also notify you of significant changes via email or other means.

9. Contact Information

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us using the online support chat located at the bottom right of the website.

By using our services, you acknowledge that you have read and agree to this Privacy Policy, and you consent to the collection and use of your personal information as described herein.